Heidi Boehm

Design influencer: systems, digital, tech, enterprise, the future

 
sign up mountain.jpg

SIGN IN / SIGN UP DATA VIZ

SIGN IN PROGRESS & STATUS

When a customer chooses to upgrade software, unfortunately, there are capability limitations in what is shown to the customer. This also requires completing several steps. Microsoft was retiring the original sign-up flow shown below and needed a new universal sign-in experience.

[1.1] Original Sign Up steps

[1.1] Original Sign Up steps

 
[1.2] Original enterprise sign up

[1.2] Original enterprise sign up

 

EXPLORATIONS

The problem to solve was some data vizualization that showed the progress, sub-steps, and completion along the way yet not overwhelm the customer in the process. Explorations of design thinking and “subway stops” to sign in are shown below.

 

[2.1] Progress bar moving forward

[2.2] Progress bar that cannot regress

 

[3.1] Expand / collapse progression

[3.2] Expand/collapse completed

 

[4.1] Vertical progression